Welcome to Portland Locksmith and Garage Doors (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website, services, and communications. By accessing our website or utilizing our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. General Services

We provide locksmith and garage door services to customers in the Portland area. Our services are subject to availability and may vary based on location, time, and other factors.

2. Consent for SMS Communication

By providing your phone number and consenting to receive SMS communications, you agree to the following terms regarding text message communications:

a. Information Usage

• Information obtained as part of the SMS consent process will only be used to provide relevant updates and services.
• We do not share your information with third parties for marketing purposes.

b. Types of SMS Communications

If you consent to receive text messages from Portland Locksmith and Garage Doors, you may receive the following types of messages:

1. Customers and Guests:
• Updates about your service requests, including scheduling, technician arrival times, order confirmations, or delivery updates.
• Follow-ups regarding completed services or feedback requests.
2. Job Applicants:
• Updates regarding your application status.
• Notifications about onboarding materials or employment-related information.

c. Standard Messaging Disclosures

• Message Frequency: Message frequency may vary depending on your interactions with our services.
• Message and Data Rates: Standard message and data rates may apply. Please consult your mobile service provider for details on applicable charges.
• Opt-Out: You can opt-out of SMS communications at any time by texting “STOP.” After opting out, you will no longer receive SMS messages from us unless you re-subscribe.

3. Website Usage

The content on our website, including text, images, and services, is for informational purposes only. Unauthorized use, reproduction, or redistribution of any content is strictly prohibited.

4. Limitation of Liability

Portland Locksmith and Garage Doors will not be held liable for any damages resulting from:

• The use of our services.
• Delays, errors, or interruptions in service due to circumstances beyond our control.
• Any issues arising from third-party vendors or subcontractors.

5. Cancellations and Refunds

Cancellation policies for scheduled services may vary. Please contact our customer support team for assistance regarding cancellations, rescheduling, or refunds.

6. Privacy Policy

Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

7. Changes to Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page, and your continued use of our services constitutes acceptance of the updated Terms.

8. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Portland Locksmith and Garage Doors
Email: Portlandlocksmithandgarage@gmail.com
Phone: 503-400-7565
Address: 8380 SW Spruce St. Portland, OR 97223

By using our services, you confirm that you have read, understood, and agreed to these Terms and Conditions.